{"id":2433,"date":"2023-08-04T07:54:59","date_gmt":"2023-08-04T07:54:59","guid":{"rendered":"https:\/\/edzelle.com\/ombuds-2022-annual-report\/?page_id=2433"},"modified":"2023-08-19T13:40:59","modified_gmt":"2023-08-19T13:40:59","slug":"notes-to-management","status":"publish","type":"page","link":"https:\/\/edzelle.com\/ombuds-2022-annual-report\/notes-to-management\/","title":{"rendered":"Notes to Management"},"content":{"rendered":"\t\t<div data-elementor-type=\"i-page\" data-elementor-id=\"2433\" class=\"elementor elementor-2433\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49c0b31 e-con-full e-flex e-con\" data-id=\"49c0b31\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;full&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_blur_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_blur_direction&quot;:&quot;in-out&quot;,&quot;background_motion_fx_scale_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_scale_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:3,&quot;sizes&quot;:[]},&quot;background_motion_fx_scale_range&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;background_motion_fx_blur_level&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;background_motion_fx_blur_range&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:28,&quot;end&quot;:84}},&quot;sticky&quot;:&quot;top&quot;,&quot;background_motion_fx_scale_direction&quot;:&quot;out-in&quot;,&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0}\">\n\t\t\t\t<\/div>\n\t\t<div 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class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a719803 elementor-widget elementor-widget-heading\" data-id=\"a719803\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 20-08-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Notes to Management<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3df72c0 elementor-widget elementor-widget-text-editor\" data-id=\"3df72c0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 20-08-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Recommendations to Improve ADB as an Organization<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7567e2f e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con\" data-id=\"7567e2f\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd8df3e elementor-widget-divider--view-line_text e-transform elementor-widget-divider--element-align-center elementor-widget elementor-widget-divider\" data-id=\"fd8df3e\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_rotateZ_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:90,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 20-08-2023 *\/\n.elementor-widget-divider{--divider-border-style:none;--divider-border-width:1px;--divider-color:#0c0d0e;--divider-icon-size:20px;--divider-element-spacing:10px;--divider-pattern-height:24px;--divider-pattern-size:20px;--divider-pattern-url:none;--divider-pattern-repeat:repeat-x}.elementor-widget-divider .elementor-divider{display:flex}.elementor-widget-divider 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100%;-webkit-mask-repeat:var(--divider-pattern-repeat);mask-repeat:var(--divider-pattern-repeat);background-color:var(--divider-color);-webkit-mask-image:var(--divider-pattern-url);mask-image:var(--divider-pattern-url)}.elementor-widget-divider--no-spacing{--divider-pattern-size:auto}.elementor-widget-divider--bg-round{--divider-pattern-repeat:round}.rtl .elementor-widget-divider .elementor-divider__text{direction:rtl}.e-con-inner>.elementor-widget-divider,.e-con>.elementor-widget-divider{width:var(--container-widget-width,100%);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<span class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\tSCROLL DOWN\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0a3c4fc e-flex e-con-boxed e-con\" data-id=\"0a3c4fc\" data-element_type=\"container\" data-settings=\"{&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;],&quot;content_width&quot;:&quot;boxed&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}}}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1691391 e-con-full e-flex e-con\" data-id=\"1691391\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c607fa elementor-widget elementor-widget-text-editor\" data-id=\"7c607fa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW37830042 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW37830042 BCX0\">The issue of inequitably distributed workload and its related stresses <\/span><span class=\"NormalTextRun SCXW37830042 BCX0\">are<\/span><span class=\"NormalTextRun SCXW37830042 BCX0\"> not new for our office. In the past few years, we have received a consistent number of associated issues and concerns. <\/span><\/span><\/p><p>\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0d7a40c e-con-full e-flex e-con\" data-id=\"0d7a40c\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b199dda elementor-widget elementor-widget-text-editor\" data-id=\"b199dda\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW37830042 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW37830042 BCX0\">Some individuals who approached our office shared increasing instances of interpersonal conflicts because of <\/span><span class=\"NormalTextRun SCXW37830042 BCX0\">perceptions<\/span><span class=\"NormalTextRun SCXW37830042 BCX0\"> of inequitable workload distribution, stresses of looming deadlines, and nervousness <\/span><span class=\"NormalTextRun SCXW37830042 BCX0\">regarding<\/span><span class=\"NormalTextRun SCXW37830042 BCX0\"> recent organizational challenges.\u00a0<\/span><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95fea8b elementor-widget elementor-widget-video\" data-id=\"95fea8b\" data-element_type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;play_on_mobile&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 20-08-2023 *\/\n.elementor-widget-video .elementor-widget-container{overflow:hidden;transform:translateZ(0)}.elementor-widget-video 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img{display:block;width:100%;aspect-ratio:var(--video-aspect-ratio);-o-object-fit:cover;object-fit:cover;-o-object-position:center center;object-position:center center}@supports not (aspect-ratio:1\/1){.elementor-widget-video .elementor-custom-embed-image-overlay{position:relative;overflow:hidden;height:0;padding-bottom:calc(100% \/ var(--video-aspect-ratio))}.elementor-widget-video .elementor-custom-embed-image-overlay img{position:absolute;top:0;right:0;bottom:0;left:0}}.elementor-widget-video .e-hosted-video .elementor-video{-o-object-fit:cover;object-fit:cover}.e-con-inner>.elementor-widget-video,.e-con>.elementor-widget-video{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/edzelle.com\/ombuds-2022-annual-report\/icontent\/uploads\/2023\/08\/conflict2.mp4\" autoplay=\"\" loop=\"\" playsinline=\"\" controlsList=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-40a17ac e-con-full e-flex e-con\" data-id=\"40a17ac\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37aa5bc elementor-widget elementor-widget-text-editor\" data-id=\"37aa5bc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Others shared how the protracted period of disruptions and continuous adjustments since the pandemic, combined with increasing workloads, took a toll on their mental, physical, and emotional health.\u00a0<\/span><span data-contrast=\"auto\">These trends piqued our interest in understanding the relationship between workload, stress, and the escalating instances of burnout we have been observing.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e9872c2 e-con-full e-flex e-con\" data-id=\"e9872c2\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;],&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}}}\">\n\t\t<div class=\"elementor-element elementor-element-6304f21 e-con-full e-flex e-con\" data-id=\"6304f21\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d10e020 elementor-widget elementor-widget-heading\" data-id=\"d10e020\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Interconnectedness of Workload, Stress, and Burnout<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a4b2ff elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"6a4b2ff\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>(Hover on the boxes to see more information.)<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c41e68 elementor-hidden-desktop elementor-widget elementor-widget-image\" data-id=\"9c41e68\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 20-08-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"491\" src=\"https:\/\/edzelle.com\/ombuds-2022-annual-report\/icontent\/uploads\/2023\/08\/workload-diagram-1024x491.jpg\" class=\"attachment-large size-large i-image-3796\" alt=\"\" srcset=\"https:\/\/edzelle.com\/ombuds-2022-annual-report\/icontent\/uploads\/2023\/08\/workload-diagram-1024x491.jpg 1024w, https:\/\/edzelle.com\/ombuds-2022-annual-report\/icontent\/uploads\/2023\/08\/workload-diagram-300x144.jpg 300w, https:\/\/edzelle.com\/ombuds-2022-annual-report\/icontent\/uploads\/2023\/08\/workload-diagram-768x368.jpg 768w, https:\/\/edzelle.com\/ombuds-2022-annual-report\/icontent\/uploads\/2023\/08\/workload-diagram.jpg 1384w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed4cf74 elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con\" data-id=\"ed4cf74\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d210a69 e-flex e-con-boxed elementor-invisible e-con\" data-id=\"d210a69\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;slideInLeft&quot;,&quot;animation_delay&quot;:500,&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0970908 elementor-flip-box--effect-fade flip elementor-widget elementor-widget-flip-box\" data-id=\"0970908\" data-element_type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/edzelle.com\/ombuds-2022-annual-report\/icontent\/plugins\/elementor-pro\/assets\/css\/widget-flip-box.min.css\">\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tSTRESS\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t<ul>\n<li>Diminishing resources\n<li> Diminishing performance\/productivity\n<li>Increasing interpersonal conflicts\/team dynamic disruption\n<li> Loss of morale\n<li> Poor time management\n<li> Loss of control over personal and professional life\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8b31e6b e-con-full e-flex elementor-invisible e-con\" data-id=\"8b31e6b\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e671c3 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"3e671c3\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-left-arrow\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c45d49 e-flex e-con-boxed elementor-invisible e-con\" data-id=\"4c45d49\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;slideInDown&quot;,&quot;animation_delay&quot;:500,&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61b79b2 elementor-flip-box--effect-fade flip elementor-widget elementor-widget-flip-box\" data-id=\"61b79b2\" data-element_type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tWORKLOAD + EXTERNAL STRESSORS\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tWORKLOAD\n<ul>\n<li>Inequitable distribution of work\n<li>Role ambiguity\n<li>Lack of support from supervisors\n<li>Continuous crisis mode\n<li>Ambiguous accountability\n<li>Inconsistent prioritization of tasks\n<\/ul>\n<br>\nEXTERNAL STRESSORS<br>\nFamily\/personal obligations\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-804b8fb elementor-widget__width-inherit elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"804b8fb\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-right-arrow\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0cb453f e-con-full e-flex elementor-invisible e-con\" data-id=\"0cb453f\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f24d31 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"1f24d31\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-right-arrow\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-88099c5 e-flex e-con-boxed elementor-invisible e-con\" data-id=\"88099c5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;slideInRight&quot;,&quot;animation_delay&quot;:500,&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a3636c elementor-flip-box--effect-fade elementor-widget elementor-widget-flip-box\" data-id=\"2a3636c\" data-element_type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tBURNOUT\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t<ul>\n<li>Disengagement from work\n<li>Emotional and physical exhaustion\n<li>Physical\/mental health consequences\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ef5bd2 e-flex e-con-boxed e-con\" data-id=\"8ef5bd2\" data-element_type=\"container\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;],&quot;content_width&quot;:&quot;boxed&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}}}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bfd7182 e-con-full e-flex e-con\" data-id=\"bfd7182\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-778b6dd e-flex e-con-boxed e-con\" data-id=\"778b6dd\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ed2463 elementor-widget elementor-widget-text-editor\" data-id=\"3ed2463\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun MacChromeBold SCXW35875673 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW35875673 BCX0\" data-ccp-parastyle=\"heading 2\">A Comment on Organizational Culture<\/span><\/span><span class=\"EOP SCXW35875673 BCX0\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0358ead elementor-widget elementor-widget-text-editor\" data-id=\"0358ead\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">In all honesty, the OOMP team initially questioned whether these trends merited being raised as significant concerns in a \u201cNote to Management.\u201d\u00a0<\/span><span data-contrast=\"auto\">We realized our hesitation stemmed from the fact that the existing organizational culture at ADB may involuntarily undermine the issue of workload.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-773cd40 elementor-widget elementor-widget-n-accordion\" data-id=\"773cd40\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"e-n-accordion\">\n\t\t\t\t\t\t\t<details id=\"e-n-accordion-item-1250\" class=\"e-n-accordion-item e-normal\" >\n\t\t\t\t\t<summary class='e-n-accordion-item-title'>\n\t\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Read more <\/div><\/span>\n\t\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t\t<div class=\"elementor-element elementor-element-7a01b69 e-con-full e-flex e-con\" data-id=\"7a01b69\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a81f852 elementor-widget elementor-widget-text-editor\" data-id=\"a81f852\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-contrast=\"auto\"> In our experience, whenever a member of our team asked individuals at ADB how they are, the usual response has often been that they are very busy or have a lot on their plates. While this may be factual in many instances, it has become the standard <\/span>acceptable<span data-contrast=\"auto\"> response. <span class=\"NormalTextRun SCXW178040228 BCX0\">Over time, we began to get the sense that<\/span><span class=\"NormalTextRun SCXW178040228 BCX0\">,<\/span><span class=\"NormalTextRun SCXW178040228 BCX0\"> at times<\/span><span class=\"NormalTextRun SCXW178040228 BCX0\">,<\/span> <span class=\"NormalTextRun SCXW178040228 BCX0\">staff<\/span><span class=\"NormalTextRun SCXW178040228 BCX0\"> who <\/span><span class=\"NormalTextRun SCXW178040228 BCX0\">gave such responses<\/span><span class=\"NormalTextRun SCXW178040228 BCX0\"> must have internalized the belief that they should be feeling overwhelmed or managing excessively heavy and <\/span><span class=\"NormalTextRun SCXW178040228 BCX0\">seemingly unsustainable<\/span><span class=\"NormalTextRun SCXW178040228 BCX0\"> workloads to be considered truly productive or competent. <\/span><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3f4ed0 elementor-widget elementor-widget-text-editor\" data-id=\"d3f4ed0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW72460642 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW72460642 BCX0\">No matter the <\/span><span class=\"NormalTextRun SCXW72460642 BCX0\">output, <\/span><\/span><a class=\"Hyperlink SCXW72460642 BCX0\" href=\"https:\/\/hbr.org\/2023\/03\/beware-a-culture-of-busyness\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW72460642 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW72460642 BCX0\" data-ccp-charstyle=\"Hyperlink\">\u201cbusyness\u201d is regarded as a virtue or a status <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW72460642 BCX0\" data-ccp-charstyle=\"Hyperlink\">symbol<\/span><\/span><\/a><span class=\"TextRun SCXW72460642 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW72460642 BCX0\" data-ccp-charstyle=\"Hyperlink\">.<\/span><\/span><span class=\"TextRun SCXW72460642 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW72460642 BCX0\">\u00a0<\/span><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d61cd3 elementor-widget elementor-widget-video\" data-id=\"0d61cd3\" data-element_type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;play_on_mobile&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/edzelle.com\/ombuds-2022-annual-report\/icontent\/uploads\/2023\/08\/busy.mp4\" autoplay=\"\" loop=\"\" playsinline=\"\" controlsList=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b37c01c elementor-widget elementor-widget-text-editor\" data-id=\"b37c01c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW72460642 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW72460642 BCX0\">With time, this attitude becomes embedded <\/span><span class=\"NormalTextRun SCXW72460642 BCX0\">into workplace culture<\/span><span class=\"NormalTextRun SCXW72460642 BCX0\">; thus,<\/span><span class=\"NormalTextRun SCXW72460642 BCX0\"> continuous pushes against deadlines, workload mismanagement<\/span><span class=\"NormalTextRun SCXW72460642 BCX0\">,<\/span> <span class=\"NormalTextRun SCXW72460642 BCX0\">and\/<\/span><span class=\"NormalTextRun SCXW72460642 BCX0\">or unequitable workloads become the norm.<\/span><\/span><\/p><p><span class=\"TextRun SCXW74162162 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW74162162 BCX0\">Insights from our confidential conversations <\/span><span class=\"NormalTextRun SCXW74162162 BCX0\">regarding<\/span><span class=\"NormalTextRun SCXW74162162 BCX0\"> interpersonal conflict<\/span><span class=\"NormalTextRun SCXW74162162 BCX0\">s<\/span> <span class=\"NormalTextRun SCXW74162162 BCX0\">with<\/span><span class=\"NormalTextRun SCXW74162162 BCX0\">in teams also shed light on this <\/span><span class=\"NormalTextRun SCXW74162162 BCX0\">perception<\/span><span class=\"NormalTextRun SCXW74162162 BCX0\">: some individuals feel pressured by the need to keep up with the status quo, and so they try to assert their competence by appearing busy. In cases where these individuals are struggling with meeting productivity demands, their responsibilities may be shifted to others on the team. Consequently, this inadvertently triggers conflict<\/span><span class=\"NormalTextRun SCXW74162162 BCX0\">s<\/span><span class=\"NormalTextRun SCXW74162162 BCX0\">. <\/span><\/span><\/p><p><span class=\"TextRun SCXW74162162 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW74162162 BCX0\">These interpersonal conflicts, in turn, create ripple effects in the form of reduced collaboration, creativity<\/span><span class=\"NormalTextRun SCXW74162162 BCX0\">,<\/span><span class=\"NormalTextRun SCXW74162162 BCX0\"> and innovation. These effects, among others, can detract from associating <\/span><span class=\"NormalTextRun SCXW74162162 BCX0\">\u201c<\/span><span class=\"NormalTextRun SCXW74162162 BCX0\">workload<\/span><span class=\"NormalTextRun SCXW74162162 BCX0\">\u201d<\/span><span class=\"NormalTextRun SCXW74162162 BCX0\"> as the real issue<\/span><span class=\"NormalTextRun SCXW74162162 BCX0\">.\u00a0\u00a0<\/span><\/span><span class=\"EOP SCXW74162162 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f0c431 elementor-widget elementor-widget-text-editor\" data-id=\"2f0c431\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW215789139 BCX0\">The fact that organizational cultures <\/span><span class=\"NormalTextRun SCXW215789139 BCX0\">generally<\/span> <span class=\"NormalTextRun SCXW215789139 BCX0\">do not <\/span><span class=\"NormalTextRun SCXW215789139 BCX0\">always prioriti<\/span><span class=\"NormalTextRun SCXW215789139 BCX0\">z<\/span><span class=\"NormalTextRun SCXW215789139 BCX0\">e wellness is an important cause for concern.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32b521c elementor-widget elementor-widget-text-editor\" data-id=\"32b521c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW159218292 BCX0\">Stress, in general, has unfortunately ingrained itself into both our daily lives and work environment. Toxic workplace behaviors brought on by these workload imbalances and interpersonal conflicts within teams make matters worse and are the drivers of negative organizational outcomes<\/span><span class=\"NormalTextRun SCXW159218292 BCX0\">,<\/span><span class=\"NormalTextRun SCXW159218292 BCX0\"> such as burnout and intent to leave<\/span><span class=\"NormalTextRun SCXW159218292 BCX0\">. <\/span><\/p><p><span class=\"NormalTextRun SCXW159218292 BCX0\"><span class=\"TextRun SCXW9286162 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW9286162 BCX0\">It can be difficult to recognize that it is<\/span><span class=\"NormalTextRun SCXW9286162 BCX0\">,<\/span><span class=\"NormalTextRun SCXW9286162 BCX0\"> in fact<\/span><span class=\"NormalTextRun SCXW9286162 BCX0\">,<\/span><span class=\"NormalTextRun SCXW9286162 BCX0\"> the organizational culture that is at the root of these problems. <\/span><\/span><\/span><span class=\"NormalTextRun SCXW159218292 BCX0\"><span class=\"TextRun SCXW9286162 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW9286162 BCX0\">According to <\/span><\/span><span class=\"TextRun SCXW9286162 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW9286162 BCX0\" data-ccp-charstyle=\"Hyperlink\">a global survey<\/span><\/span><span class=\"TextRun SCXW9286162 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW9286162 BCX0\"> by McKinsey Health Institute, <\/span><\/span><a class=\"Hyperlink SCXW9286162 BCX0\" href=\"https:\/\/www.mckinsey.com\/mhi\/our-insights\/addressing-employee-burnout-are-you-solving-the-right-problem\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW9286162 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW9286162 BCX0\" data-ccp-charstyle=\"Hyperlink\">organizations around the world are facing persistent burnout <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW9286162 BCX0\" data-ccp-charstyle=\"Hyperlink\">challenges<\/span><\/span><\/a><span class=\"TextRun SCXW9286162 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW9286162 BCX0\">.<\/span><\/span><span class=\"TextRun SCXW9286162 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW9286162 BCX0\">\u00a0Rising <\/span><span class=\"NormalTextRun SCXW9286162 BCX0\">levels of burnout are a strong indicator that the organization as a whole (and not just the individuals inside it) needs to go through a significant systemic change. ADB is not exempt <\/span><span class=\"NormalTextRun SCXW9286162 BCX0\">from<\/span><span class=\"NormalTextRun SCXW9286162 BCX0\"> this trend.<\/span><\/span><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-371bd25 e-con-full e-flex e-con\" data-id=\"371bd25\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-824a0b2 e-flex e-con-boxed e-con\" data-id=\"824a0b2\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e7bb3a elementor-widget elementor-widget-text-editor\" data-id=\"2e7bb3a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Workload<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-126f4c0 elementor-widget elementor-widget-text-editor\" data-id=\"126f4c0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW244273160 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW244273160 BCX0\">The significance of workload in relation to <\/span><\/span><a class=\"Hyperlink SCXW244273160 BCX0\" href=\"https:\/\/doi.org\/10.1037\/1072-5245.12.3.222\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW244273160 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW244273160 BCX0\" data-ccp-charstyle=\"Hyperlink\">job burnout and stress<\/span><\/span><\/a><span class=\"TextRun SCXW244273160 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW244273160 BCX0\"> has been highlighted in <\/span><span class=\"NormalTextRun SCXW244273160 BCX0\">numerous<\/span><span class=\"NormalTextRun SCXW244273160 BCX0\"> research <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW244273160 BCX0\">studies<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW244273160 BCX0\">.<\/span><\/span><span class=\"TextRun SCXW244273160 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW244273160 BCX0\">\u00a0In addition, the number of working hours has been proven to be adversely associated with emotional exhaustion. <\/span><\/span><a class=\"Hyperlink SCXW244273160 BCX0\" href=\"https:\/\/ijoh.tums.ac.ir\/index.php\/ijoh\/article\/view\/130\/238\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW244273160 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW244273160 BCX0\" data-ccp-charstyle=\"Hyperlink\">Administrative workload<\/span><\/span><\/a><span class=\"TextRun SCXW244273160 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW244273160 BCX0\"> is particularly identified as a strong predictor <\/span><span class=\"NormalTextRun SCXW244273160 BCX0\">of <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW244273160 BCX0\">burnout<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW244273160 BCX0\">.<\/span><\/span><\/p><p><span class=\"TextRun SCXW5727218 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW5727218 BCX0\">Workload is recognized as both <a class=\"Hyperlink SCXW5727218 BCX0\" href=\"https:\/\/doi.org\/10.19080\/PBSIJ.2018.09.555774\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW5727218 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\">physical and <span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW5727218 BCX0\" data-ccp-charstyle=\"Hyperlink\">mental<\/span><\/span><\/a><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW5727218 BCX0\">. <\/span>It is a complex concept that has disproportionate effects on individuals. It refers to the <\/span><\/span><a class=\"Hyperlink SCXW5727218 BCX0\" href=\"https:\/\/doi.org\/10.1080\/09585192.2019.1641734\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW5727218 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW5727218 BCX0\" data-ccp-charstyle=\"Hyperlink\">feeling of being overwhelmed with a large or uneven volume of work<\/span><\/span><\/a><span class=\"TextRun SCXW5727218 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW5727218 BCX0\"> that surpasses an individual\u2019s <\/span><span class=\"NormalTextRun SCXW5727218 BCX0\">capacity<\/span><span class=\"NormalTextRun SCXW5727218 BCX0\"> at a given <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW5727218 BCX0\">time<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW5727218 BCX0\">.<\/span><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a7b377 e-flex e-con-boxed e-con\" data-id=\"2a7b377\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-576df23 elementor-widget elementor-widget-text-editor\" data-id=\"576df23\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun MacChromeBold SCXW7271078 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW7271078 BCX0\" data-ccp-parastyle=\"heading 2\">Work-Related Stress<\/span><\/span><span class=\"EOP SCXW7271078 BCX0\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-514837d elementor-widget elementor-widget-text-editor\" data-id=\"514837d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW56908781 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW56908781 BCX0\">The characteristics of work-related stress, which is defined as stress that has been caused or made worse by workload pressures, are similar to those of general stress<\/span><span class=\"NormalTextRun SCXW56908781 BCX0\">;<\/span> <span class=\"NormalTextRun SCXW56908781 BCX0\">hence,<\/span> <\/span><a class=\"Hyperlink SCXW56908781 BCX0\" href=\"https:\/\/doi.org\/10.1016\/j.jbi.2015.11.007\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW56908781 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW56908781 BCX0\" data-ccp-charstyle=\"Hyperlink\">its effects and consequences can be assessed in the same manner<\/span><\/span><\/a><span class=\"TextRun SCXW56908781 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW56908781 BCX0\">.<\/span><\/span><\/p><p><span class=\"NormalTextRun SCXW56908781 BCX0\">Time pressures, multitasking, and heavy workloads can frequently result in stress, burnout<\/span><span class=\"NormalTextRun SCXW56908781 BCX0\">,<\/span><span class=\"NormalTextRun SCXW56908781 BCX0\"> and reduced levels of organizational commitment. Excessive stress affects everyone differently. When workload demands exceed an individual\u2019s ability to cope, some may experience stress more severely than others<\/span><span class=\"NormalTextRun SCXW56908781 BCX0\">,<\/span><span class=\"NormalTextRun SCXW56908781 BCX0\"> leading them to fall ill and requiring time off from work.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f50cabd e-flex e-con-boxed e-con\" data-id=\"f50cabd\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a2c8aa elementor-widget elementor-widget-text-editor\" data-id=\"2a2c8aa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun MacChromeBold SCXW44369251 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW44369251 BCX0\" data-ccp-parastyle=\"heading 2\">A Brief Note on External Stressors or Work<\/span><span class=\"NormalTextRun SCXW44369251 BCX0\" data-ccp-parastyle=\"heading 2\">\u2013<\/span><span class=\"NormalTextRun SCXW44369251 BCX0\" data-ccp-parastyle=\"heading 2\">Family Conflict<\/span><\/span><span class=\"EOP SCXW44369251 BCX0\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc554c4 elementor-widget elementor-widget-text-editor\" data-id=\"cc554c4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW112321103 BCX0\">We cannot take a holistic view of an individual at the workplace without considering their external stresses. Our pandemic experiences, as well as observations since the adoption of hybrid work in 2022, made it clearer that there can be a two-way conflict between work and family: work can interfere with family time<\/span><span class=\"NormalTextRun SCXW112321103 BCX0\"> and <\/span><span class=\"NormalTextRun SCXW112321103 BCX0\">obligations, <\/span><span class=\"NormalTextRun SCXW112321103 BCX0\">in the same manner that<\/span><span class=\"NormalTextRun SCXW112321103 BCX0\"> family obligations can interfere with <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW112321103 BCX0\">work<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW112321103 BCX0\">.<\/span><\/p><p><span class=\"NormalTextRun SCXW119290169 BCX0\">In addition, although work<\/span><span class=\"NormalTextRun SCXW119290169 BCX0\">\u2013<\/span><span class=\"NormalTextRun SCXW119290169 BCX0\">family conflict can sometimes be perceived as primarily a woman\u2019s issue, changing notions of parenthood demand that men share increased or equivalent familial responsibilities, potentially increasing the likelihood that both men and women experience greater work<\/span><span class=\"NormalTextRun SCXW119290169 BCX0\">\u2013<\/span><span class=\"NormalTextRun SCXW119290169 BCX0\">family conflict.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b4e4ecc e-flex e-con-boxed e-con\" data-id=\"b4e4ecc\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8af2715 elementor-widget elementor-widget-text-editor\" data-id=\"8af2715\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Burnout<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56a7a8d elementor-widget elementor-widget-text-editor\" data-id=\"56a7a8d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW83232041 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW83232041 BCX0\">The World Health Organization defines burnout as <\/span><span class=\"NormalTextRun SCXW83232041 BCX0\">\u201c<\/span><\/span><a class=\"Hyperlink SCXW83232041 BCX0\" href=\"https:\/\/www.who.int\/news\/item\/28-05-2019-burn-out-an-occupational-phenomenon-international-classification-of-diseases\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW83232041 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW83232041 BCX0\" data-ccp-charstyle=\"Hyperlink\">an occupational phenomenon (\u2026) resulting from chronic workplace stress that has not been successfully managed<\/span><\/span><\/a><span class=\"TextRun SCXW83232041 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW83232041 BCX0\">\u201d and can have <\/span><\/span><span class=\"TextRun Underlined SCXW83232041 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW83232041 BCX0\" data-ccp-charstyle=\"Hyperlink\">significant physiological and psychological <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW83232041 BCX0\" data-ccp-charstyle=\"Hyperlink\">consequences<\/span><\/span><span class=\"TextRun SCXW83232041 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW83232041 BCX0\">.<\/span><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ccfdf04 elementor-widget elementor-widget-n-accordion\" data-id=\"ccfdf04\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"e-n-accordion\">\n\t\t\t\t\t\t\t<details id=\"e-n-accordion-item-2140\" class=\"e-n-accordion-item e-normal\" >\n\t\t\t\t\t<summary class='e-n-accordion-item-title'>\n\t\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Read more <\/div><\/span>\n\t\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t\t<div class=\"elementor-element elementor-element-98fde10 e-con-full e-flex e-con\" data-id=\"98fde10\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3445cec elementor-widget elementor-widget-text-editor\" data-id=\"3445cec\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Burnout is not caused by a single stressful event but rather by a series of related factors. <\/span><span data-contrast=\"auto\">Although the effects of burnout are felt by individuals, they do not occur in a vacuum. Burnout can have negative consequences for both the team and the workplace. Absenteeism, decreased performance, interpersonal conflict, low motivation, and ultimately, turnover, are just some of the detrimental effects of burnout. High levels of stress and low self-esteem are two additional unfavorable health effects that are linked to burnout.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1811303 elementor-widget elementor-widget-video\" data-id=\"1811303\" data-element_type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;play_on_mobile&quot;:&quot;yes&quot;,&quot;mute&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/edzelle.com\/ombuds-2022-annual-report\/icontent\/uploads\/2023\/08\/burnout.mp4\" autoplay=\"\" loop=\"\" muted=\"muted\" playsinline=\"\" controlsList=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bab0467 elementor-widget elementor-widget-text-editor\" data-id=\"bab0467\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Although the effects of burnout are felt by individuals, they do not occur in a vacuum. Burnout can have negative consequences for both the team and the workplace. Absenteeism, decreased performance, interpersonal conflict, low motivation, and ultimately, turnover, are just some of the detrimental effects of burnout. High levels of stress and low self-esteem are two additional unfavorable health effects that are linked to burnout.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-620cae6 e-flex e-con-boxed e-con\" data-id=\"620cae6\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8af437 elementor-widget elementor-widget-text-editor\" data-id=\"f8af437\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun MacChromeBold SCXW254845945 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW254845945 BCX0\" data-ccp-parastyle=\"heading 2\">Reimagining Workload<\/span><\/span><span class=\"EOP SCXW254845945 BCX0\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba1db5b elementor-widget elementor-widget-text-editor\" data-id=\"ba1db5b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW92047691 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW92047691 BCX0\">We can no longer ignore how the workplace affects employee performance, well<\/span><span class=\"NormalTextRun SCXW92047691 BCX0\">&#8211;<\/span><span class=\"NormalTextRun SCXW92047691 BCX0\">being, and engagement. The <\/span><span class=\"NormalTextRun SCXW92047691 BCX0\">New Operating Model<\/span><span class=\"NormalTextRun SCXW92047691 BCX0\"> is an opportunity to reimagine how we work and what we do. ADB must seize this opportunity of change to also address our organizational culture.\u00a0<\/span><\/span><span class=\"EOP SCXW92047691 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><span class=\"TextRun SCXW67007376 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW67007376 BCX0\">We suggest the following:<\/span><\/span><span class=\"EOP SCXW67007376 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59823b4 elementor-widget elementor-widget-n-accordion\" data-id=\"59823b4\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"e-n-accordion\">\n\t\t\t\t\t\t\t<details id=\"e-n-accordion-item-9380\" class=\"e-n-accordion-item e-normal\" >\n\t\t\t\t\t<summary class='e-n-accordion-item-title'>\n\t\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Recognize that burnout is a systemic issue. <\/div><\/span>\n\t\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t\t<div class=\"elementor-element elementor-element-2c1a809 e-con-full e-flex e-con\" data-id=\"2c1a809\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df871d5 elementor-widget elementor-widget-text-editor\" data-id=\"df871d5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW218152453 BCX0\" lang=\"EN-PH\" xml:lang=\"EN-PH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW218152453 BCX0\">Heavy workload and mismanagement of workload impact employee well<\/span><span class=\"NormalTextRun SCXW218152453 BCX0\">&#8211;<\/span><span class=\"NormalTextRun SCXW218152453 BCX0\">being. <\/span><span class=\"NormalTextRun SCXW218152453 BCX0\">It is therefore important to <\/span><span class=\"NormalTextRun SCXW218152453 BCX0\">d<\/span><span class=\"NormalTextRun SCXW218152453 BCX0\">emonstrate<\/span><span class=\"NormalTextRun SCXW218152453 BCX0\"> support for mental well<\/span><span class=\"NormalTextRun SCXW218152453 BCX0\">&#8211;<\/span><span class=\"NormalTextRun SCXW218152453 BCX0\">being and legitimize burnout as an occupational phenomenon and systemic issue. Ensure that resources are <\/span><span class=\"NormalTextRun SCXW218152453 BCX0\">allocated<\/span><span class=\"NormalTextRun SCXW218152453 BCX0\"> to best serve <\/span><span class=\"NormalTextRun SCXW218152453 BCX0\">the <\/span><span class=\"NormalTextRun SCXW218152453 BCX0\">needs of the ADB community.\u00a0<\/span><\/span><span class=\"EOP SCXW218152453 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t<details id=\"e-n-accordion-item-9381\" class=\"e-n-accordion-item e-normal\" >\n\t\t\t\t\t<summary class='e-n-accordion-item-title'>\n\t\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Treat the root cause, not the symptoms. <\/div><\/span>\n\t\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t\t<div class=\"elementor-element elementor-element-76cd8cd e-con-full e-flex e-con\" data-id=\"76cd8cd\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0cf4258 elementor-widget elementor-widget-text-editor\" data-id=\"0cf4258\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW133554573 BCX0\" lang=\"EN-PH\" xml:lang=\"EN-PH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW133554573 BCX0\">Incorporate workload management as part of leadership training. <\/span><span class=\"NormalTextRun SCXW133554573 BCX0\">Some managers may lack workload management skills or have not been trained to face the additional challenges brought on by our new ways of working as well as<\/span><span class=\"NormalTextRun SCXW133554573 BCX0\"> by the<\/span><span class=\"NormalTextRun SCXW133554573 BCX0\"> upcoming organizational changes.<\/span> <span class=\"NormalTextRun SCXW133554573 BCX0\">Supporting supervisors and managers may result in a reduction of negative outcomes<\/span><span class=\"NormalTextRun SCXW133554573 BCX0\">,<\/span><span class=\"NormalTextRun SCXW133554573 BCX0\"> such as reduced interpersonal conflicts in teams.<\/span><span class=\"NormalTextRun SCXW133554573 BCX0\"> In addition, <\/span><span class=\"NormalTextRun SCXW133554573 BCX0\">provide<\/span><span class=\"NormalTextRun SCXW133554573 BCX0\"> training for supervisors and managers to recognize and proactively inquire about <\/span><span class=\"NormalTextRun SCXW133554573 BCX0\">the <\/span><span class=\"NormalTextRun SCXW133554573 BCX0\">well<\/span><span class=\"NormalTextRun SCXW133554573 BCX0\">&#8211;<\/span><span class=\"NormalTextRun SCXW133554573 BCX0\">being needs <\/span><span class=\"NormalTextRun SCXW133554573 BCX0\">of <\/span><span class=\"NormalTextRun SCXW133554573 BCX0\">their team member<\/span><span class=\"NormalTextRun SCXW133554573 BCX0\">s<\/span><span class=\"NormalTextRun SCXW133554573 BCX0\">.<\/span><\/span><span class=\"EOP SCXW133554573 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t<details id=\"e-n-accordion-item-9382\" class=\"e-n-accordion-item e-normal\" >\n\t\t\t\t\t<summary class='e-n-accordion-item-title'>\n\t\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Provide stress management support. <\/div><\/span>\n\t\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t\t<div class=\"elementor-element elementor-element-2818252 e-con-full e-flex e-con\" data-id=\"2818252\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de18c48 elementor-widget elementor-widget-text-editor\" data-id=\"de18c48\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW74607905 BCX0\" lang=\"EN-PH\" xml:lang=\"EN-PH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW74607905 BCX0\">Recognize the demands on different members of the ADB community. Continue investing in, expanding<\/span><span class=\"NormalTextRun SCXW74607905 BCX0\">,<\/span><span class=\"NormalTextRun SCXW74607905 BCX0\"> and communicating about mental health support and benefits available at ADB.<\/span><\/span><span class=\"EOP SCXW74607905 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t<details id=\"e-n-accordion-item-9383\" class=\"e-n-accordion-item e-normal\" >\n\t\t\t\t\t<summary class='e-n-accordion-item-title'>\n\t\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Cultivate a culture of accountability. <\/div><\/span>\n\t\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t\t<div class=\"elementor-element elementor-element-9b3de2f e-con-full e-flex e-con\" data-id=\"9b3de2f\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72a77c9 elementor-widget elementor-widget-text-editor\" data-id=\"72a77c9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW17605426 BCX0\" lang=\"EN-PH\" xml:lang=\"EN-PH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW17605426 BCX0\">Hold those in positions of team leadership accountable by including metrics around staff well<\/span><span class=\"NormalTextRun SCXW17605426 BCX0\">&#8211;<\/span><span class=\"NormalTextRun SCXW17605426 BCX0\">being or incorporating relevant questions into 360 performance reviews.\u00a0<\/span><span class=\"NormalTextRun SCXW17605426 BCX0\">This will inculcate trust in the organization<\/span><span class=\"NormalTextRun SCXW17605426 BCX0\">,<\/span>\u00a0<span class=\"NormalTextRun SCXW17605426 BCX0\">as well as convey the message<\/span><span class=\"NormalTextRun SCXW17605426 BCX0\">\u00a0that managers and supervisors care,\u00a0<\/span><span class=\"NormalTextRun SCXW17605426 BCX0\">thereby<\/span><span class=\"NormalTextRun SCXW17605426 BCX0\">\u00a0empowering staff to share honest and productive feedback.<\/span><\/span><span class=\"EOP SCXW17605426 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ecb3b5 e-flex e-con-boxed e-con\" data-id=\"3ecb3b5\" data-element_type=\"container\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;],&quot;content_width&quot;:&quot;boxed&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}}}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf30bcb elementor-widget elementor-widget-text-editor\" data-id=\"bf30bcb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun Highlight SCXW162004554 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW162004554 BCX0\">It is important to keep in mind that a tailored approach may need to be considered<\/span><span class=\"NormalTextRun SCXW162004554 BCX0\">.\u00a0<\/span><\/span><span class=\"TextRun SCXW162004554 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"> <span class=\"NormalTextRun SCXW162004554 BCX0\">Since a <\/span><span class=\"NormalTextRun SCXW162004554 BCX0\">one<\/span><span class=\"NormalTextRun SCXW162004554 BCX0\">&#8211;<\/span><span class=\"NormalTextRun SCXW162004554 BCX0\">size<\/span><span class=\"NormalTextRun SCXW162004554 BCX0\">&#8211;<\/span><span class=\"NormalTextRun SCXW162004554 BCX0\">fits<\/span><span class=\"NormalTextRun SCXW162004554 BCX0\">&#8211;<\/span><span class=\"NormalTextRun SCXW162004554 BCX0\">all solution may not work, <\/span><span class=\"NormalTextRun SCXW162004554 BCX0\">the approach<\/span><span class=\"NormalTextRun SCXW162004554 BCX0\"> may need to be individualized for different departments, divisions<\/span><span class=\"NormalTextRun SCXW162004554 BCX0\">,<\/span><span class=\"NormalTextRun SCXW162004554 BCX0\"> and\/or field offices<\/span><span class=\"NormalTextRun SCXW162004554 BCX0\">.<\/span><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3212e58 e-flex e-con-boxed e-con\" data-id=\"3212e58\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9b39df7 e-con-full e-flex e-con\" data-id=\"9b39df7\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-686c105 elementor-widget elementor-widget-image\" data-id=\"686c105\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/edzelle.com\/ombuds-2022-annual-report\/spotlight-on-field-offices\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"50\" height=\"50\" src=\"https:\/\/edzelle.com\/ombuds-2022-annual-report\/icontent\/uploads\/2023\/08\/arrow-left.png\" class=\"attachment-full size-full i-image-4659\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-128d6b7 e-con-full e-flex e-con\" data-id=\"128d6b7\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-034d9b8 elementor-widget elementor-widget-heading\" data-id=\"034d9b8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/edzelle.com\/ombuds-2022-annual-report\/spotlight-on-field-offices\/\">PREVIOUS<\/a><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Notes to Management Recommendations to Improve ADB as an Organization SCROLL DOWN The issue of inequitably distributed workload and its related stresses are not new for our office. In the past few years, we have received a consistent number of associated issues and concerns. \u00a0 Some individuals who approached our office shared increasing instances of &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/edzelle.com\/ombuds-2022-annual-report\/notes-to-management\/\"> <span class=\"screen-reader-text\">Notes to Management<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"disabled","ast-banner-title-visibility":"disabled","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"disabled","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","footnotes":""},"_links":{"self":[{"href":"https:\/\/edzelle.com\/ombuds-2022-annual-report\/ijson\/wp\/v2\/pages\/2433"}],"collection":[{"href":"https:\/\/edzelle.com\/ombuds-2022-annual-report\/ijson\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/edzelle.com\/ombuds-2022-annual-report\/ijson\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/edzelle.com\/ombuds-2022-annual-report\/ijson\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/edzelle.com\/ombuds-2022-annual-report\/ijson\/wp\/v2\/comments?post=2433"}],"version-history":[{"count":5,"href":"https:\/\/edzelle.com\/ombuds-2022-annual-report\/ijson\/wp\/v2\/pages\/2433\/revisions"}],"predecessor-version":[{"id":5330,"href":"https:\/\/edzelle.com\/ombuds-2022-annual-report\/ijson\/wp\/v2\/pages\/2433\/revisions\/5330"}],"wp:attachment":[{"href":"https:\/\/edzelle.com\/ombuds-2022-annual-report\/ijson\/wp\/v2\/media?parent=2433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}