Data Speak

An Analysis of 2022 Cases

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Cases
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Issues
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ADB Personnel Met
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Cases Initiated by Women

Interconnectivity of Issues

The interactive data visualization tool below depicts how, in many instances, issues are related to at least one or more other issues. The circles represent issues, and the lines represent cases. The size of the circle illustrates the number of issues while the thickness of the line represents the number of linked cases.

The circles are color-coded based on general areas of concern and their related issues. Hovering on the circles allows the user to explore the intersectionality of each issue in relation to others. Clicking on the general areas of concern at the bottom of the diagram eliminates their related issues, allowing viewers to focus on the issues that interest them.

Issues and Interventions

The diagram below is a graphic representation of the direct correlation between the issues raised by visitors and the services provided by the Office of the Ombudsperson.

The dropdown menu at the upper left corner lists the various general areas of concern. The left panel shows the issues related to the chosen area of concern, while the right panel displays the services provided by the Office. The curves connecting the issues and the services illustrate how the Ombuds Office may help members of the ADB community in managing specific issues. The thickness of the curves represents the number of corresponding cases.

2022 Data Dashboard

The dashboard below is an information management tool that displays data and other information from the Office of the Ombudsperson’s 2022 cases. It provides quantifiable measures of key organizational insights drawn from issues raised by members of the ADB community and others.

The information is presented through interactive visualization allowing viewers to change fields based upon their interest. In addition, hovering the cursor over graphs provides additional information.

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Having trouble loading the dashboard? View it here.

Having trouble loading the dashboard? View it here.

ABOUT US

OFFICE OF THE OMBUDSPERSON

2022 ANNUAL REPORT

ACKNOWLEDGMENTS
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The year 2022 was challenging and our caseload remained consistent with pandemic levels. This may be indicative of the ongoing impact of transitioning to a hybrid work model. The apprehension of returning to duty station and, for some, the reluctance to step out of their comfort zones contributed to these challenges. Additionally, the impending New Operating Model may have raised concerns within the community, as individuals contemplated its potential impacts on their future.

This is a (17%) decrease in the number of issues from the previous year. For the first time, the top general area of concern this year was Group Climate. Interestingly, we noted a decrease from the previous year in the number of issues related to this general area of concern.

Group climate encompasses “issues related to a group’s morale and/or capacity for functioning as a team. A group may be a department, division, resident mission or representative office, unit, etc.”

The Office of the Ombudsperson met with approximately 589 members of the ADB community in 2022.

As in previous years, headquarters-based women were the most highly represented group at 67%. Within this group, administrative staff emerged to have initiated the most number of cases in 2022. This marks a 20% increase in the number of cases initiated by the same demographic group in 2021.

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The Office of the Ombudsperson provides a safe space where members of the ADB community can discuss sensitive and complex concerns under the strictest confidentiality.

We encourage individual empowerment, self-determination, and foster collaborative problem-solving.

Our professional practice upholds a principles-based approach within a rules-based organization. Serving as the informal resource, we bridge the gap between the ADB community and management, safeguarding the interests of all stakeholders.

For more information, visit:

ombudsperson.adb.org

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Project Lead: Wayne Blair

Contributor: Angelica Alejandro

Project Coordinator: Arlene Pantua

Writer: Uzma Gilani

Creative Lead: Edzelle Peña

Data Scientist: Katherine Poblete

Promotions Lead: Erwin Siron

Graphic Designer: Ross Locsin Laccay

Copyeditor: Joy Quitazol-Gonzalez

Proofreader: Maria Guia De Guzman

Administrative Support: Dionerva Pino